Terms and Conditions

Terms of Service for Knight's Cards

Welcome to Knight's Cards! By participating in our raffles or using our website, you agree to the following terms and conditions. Please read them carefully before purchasing raffle tickets or engaging with our services.

1. General Overview

Knight's Cards operates raffles designed to give participants an opportunity to win rare and collectible cards. By purchasing a raffle ticket, you agree to abide by the terms outlined below.

2. Eligibility

You must be at least 18 years old or have the permission of a parent/guardian to participate in our raffles.
Our raffles are open to individuals worldwide, unless prohibited by local laws. It is your responsibility to ensure compliance with your local regulations.

3. Purchasing Tickets

Each raffle ticket provides one entry into the random drawing for the specified prize.
All ticket sales are final. By purchasing a ticket, you acknowledge that you understand and accept the terms of this agreement.

4. Random Selection Process

Winners are selected randomly using a fair and impartial method.
The winner will be announced on the date specified for each raffle.
Knight's Cards is not responsible for any technical issues that may affect your ability to participate.

5. Refund Policy

No Refunds: Due to the nature of our business and the random nature of our raffles, all sales are final. We cannot provide refunds once tickets are purchased.

6. Prize Delivery

Winners will be contacted via the contact information provided during purchase.
Prizes will be shipped to the address provided by the winner. Knight's Cards is not responsible for incorrect shipping information or delays caused by carriers.

7. Code of Conduct

Any attempt to manipulate or interfere with the raffle process will result in disqualification.
Abusive or fraudulent behavior toward our team or other participants will not be tolerated.

8. Disclaimer

Participation in our raffles does not guarantee a win. By purchasing a ticket, you acknowledge that the outcome is based on chance.
Knight's Cards makes no guarantees regarding the market value or authenticity of the prize beyond what is stated in the raffle description.

9. Changes to Terms

Knight's Cards reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to our website.

10. Contact Us

If you have any questions about our Terms of Service or raffles, please reach out to us at [insert contact information].

Acknowledgment: By purchasing a raffle ticket, you confirm that you have read, understood, and agree to these Terms of Service.

Return and Refund Policy

At Knight's Cards, we strive to provide exceptional products and experiences for all of our customers. Please read our refund policy carefully, as it outlines the terms and conditions for all purchases made through our platform.

1. General No-Refund Policy

Due to the nature of our business and the random selection process of raffles, all raffle ticket sales are final. Once a raffle ticket is purchased, no refunds, cancellations, or exchanges will be provided under any circumstances. By purchasing a raffle ticket, you acknowledge and agree to this no-refund policy.

This policy ensures fairness to all participants and supports our small business as we continue to offer opportunities to win rare and collectible cards.

2. Exceptions for Non-Raffle Products

While raffle ticket purchases are non-refundable, we recognize that issues may occasionally arise with other products sold on our website. Refunds or replacements may be considered for non-raffle items under the following conditions:

Eligible Refunds or Replacements:

Damaged or Defective Items: If you receive a product (e.g., card packs, card holders, or accessories) that is damaged, defective, or broken upon delivery, you may request a refund or replacement.
Incorrect Items: If you receive an item that does not match your order, we will provide a refund or replacement.

Conditions for Refunds:

To qualify for a refund or replacement, the following conditions must be met:

Proof of Purchase: You must provide proof of purchase (e.g., receipt or order confirmation).
Timeframe: Refund or replacement requests must be submitted within 14 days of receiving the item.
Evidence: You may be required to submit photos of the damaged, defective, or incorrect item as evidence.

Non-Eligible Refunds:

Items purchased as part of a raffle entry are strictly non-refundable.
Items damaged due to user error, misuse, or after 14 days from delivery are not eligible for refunds or replacements.

3. Process for Refunds and Replacements

To initiate a refund or replacement for eligible non-raffle items, please contact us at [insert contact email] with the following information:

Your name and order number.
A description of the issue.
Supporting evidence, such as photos of the damaged or incorrect product.

Our team will review your request and respond within 5 business days. Approved refunds will be processed to your original payment method within 7 business days of approval.

4. Policy Updates

Knight's Cards reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy before making a purchase.

By completing a purchase on our website, you acknowledge that you have read, understood, and agree to this refund policy.